VOLUNTEER MODULE — INCLUDED WITH EVERY PLAN
Your Complete Ground Game
Toolkit — In One CRM
Volunteer management, door-to-door canvassing, phone banking, and fundraising call time — with mobile apps, offline sync, and every interaction logged to your CRM contacts.
FOUR TOOLS IN ONE
Volunteers, Canvassing, Phone Banking, Call Time
NGP VAN charges $500+/month. VolunteerHub and ThruTalk are separate products. We bundle all four into your CRM.
Volunteer Management
Opportunities, signups, check-in/out, hours tracking, skills with proficiency, and CSV export.
Door-to-Door Canvassing
Walk lists, mobile app, GPS tracking, custom surveys, offline sync, and result tracking.
Phone Banking
Call lists, mobile dialer, calling hours, dispositions, surveys, offline sync, and do-not-call enforcement.
Call Time (Fundraising)
Donor context, ask amounts, pledge capture, QuickGive links, SMS/email follow-up, and leaderboards.
FIELD OPERATIONS
Mobile Apps That Work Offline
Canvassing and phone banking mobile apps work without cell coverage. Volunteers access via a shared link — no app download, no login credentials, no WordPress account.
Walk Lists
Populate from CRM lists, tags, or filters. Script and talking points. Custom survey questions. 8 result types with GPS coordinates captured on each door knock.
Phone Banks
Calling hours enforcement, max attempts with retry delay, 7 disposition levels (strong support to strong oppose), do-not-call flag enforcement, and pledge amount capture.
Offline Sync
Both mobile apps store results locally and batch-upload when connectivity returns. Duplicate detection prevents double-counting. Volunteers never lose work.
CALL TIME
Fundraising Calls With Full Donor Context
See lifetime giving, donor tier, LYBUNT/SYBUNT flags, recent donations, and active pledges — all on the calling screen. Capture pledges, generate QuickGive links, and send SMS or email follow-ups without leaving the call.
Inline Donor Analytics
Lifetime giving, donation count, largest gift, donor status, tier, LYBUNT/SYBUNT flags, recurring status, and last 10 donations — visible during the call.
QuickGive & Follow-Up
Generate a pre-filled donation link and send it via SMSEDGE text or MailEDGE email — directly from the call screen. No competitor integrates like this.
Leaderboards & Pledges
Capture pledges during calls — auto-created in the pledges module. Caller leaderboard ranks by calls made, pledges secured, and amount raised.
HOW WE COMPARE
MCE Volunteers vs. The Competition
Other platforms sell each tool separately. We include volunteers, canvassing, phone banking, and call time in one CRM.
| Feature | MCE Volunteers | NGP VAN | VolunteerHub | ThruTalk |
|---|---|---|---|---|
| Volunteer signups & check-in | ✓ | ✓ | ✓ | ✕ |
| Hours tracking (auto-calc) | ✓ | ✕ | ✓ | ✕ |
| Skills with proficiency | ✓ | ✕ | ✕ | ✕ |
| Door-to-door canvassing | ✓ | ✓ | ✕ | ✕ |
| Mobile canvassing app | ✓ | ✓ | ✕ | ✕ |
| GPS capture on canvass | ✓ | ✓ | ✕ | ✕ |
| Phone banking | ✓ | ✓ | ✕ | ✓ |
| Dispositions (7 levels) | ✓ | ✓ | ✕ | ✓ |
| Calling hours enforcement | ✓ | ✓ | ✕ | ✓ |
| Offline sync (both apps) | ✓ | Canvass only | ✕ | ✕ |
| Fundraising call time | ✓ | ✓ | ✕ | ✕ |
| Inline donor analytics | ✓ | ✓ | ✕ | ✕ |
| QuickGive link + SMS/email follow-up | ✓ | ✕ | ✕ | ✕ |
| Caller leaderboard | ✓ | ✕ | ✕ | ✕ |
| Token-based volunteer access | ✓ | App login | ✕ | ✕ |
| Custom survey questions | ✓ | ✓ | ✕ | ✕ |
| CRM automation triggers | ✓ | ✓ | ✕ | ✕ |
| Pricing | Included | $500+/mo | $49–299/mo | Per-minute |
Ready to Mobilize Your Team?
Volunteer management, door-to-door canvassing, phone banking, and fundraising call time — four tools in one CRM, included with every plan.