PRIVACY POLICY
My Campaign Edge LLC
Last Updated: December 14, 2024
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1. INTRODUCTION
My Campaign Edge LLC (“Company,” “we,” “us,” or “our”) operates MyCampaignEDGE (the “Platform”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Platform.
By using the Platform, you consent to the practices described in this Privacy Policy.
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2. INFORMATION WE COLLECT
2.1 Information You Provide Directly
When you create an account, contact us, or use our services, we may collect:
Account Information: Name, email address, phone number, organization name, and billing address
Payment Information: Credit card or payment details (processed securely by Stripe; we do not store full payment card numbers)
Support Communications: Information you provide when contacting our support team
Signup Information: Information submitted through our registration and contact forms
2.2 Information Collected Automatically
When you use the Platform, we automatically collect:
Log Data: IP address, browser type, operating system, referring URLs, and access times
Usage Data: Features used, pages visited, and actions taken within the Platform
Device Information: Device type and unique device identifiers
2.3 Information We Do Not Collect
Important: The data you store within your MyCampaignEDGE CRM account—including your contacts, donors, email lists, and constituent information—belongs to you. This data is stored in your encrypted CRM database and is not collected, accessed, or used by the Company except as necessary to provide the Platform services.
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3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
– Provide, maintain, and improve the Platform
– Process transactions and send related information
– Send administrative communications (account updates, security alerts, support messages)
– Respond to your inquiries and support requests
– Monitor and analyze usage trends to improve user experience
– Detect, prevent, and address fraud and security issues
– Comply with legal obligations
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4. INFORMATION SHARING AND DISCLOSURE
We do not sell your personal information. We may share your information only in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who assist us in operating the Platform:
Stripe, Inc.: Payment processing. Stripe’s privacy policy is available at https://stripe.com/privacy
Cloudways/DigitalOcean: Server hosting (located in San Francisco, USA)
4.2 Legal Requirements
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to:
– Comply with legal obligations
– Protect our rights, property, or safety
– Protect the rights, property, or safety of our users or others
– Detect, prevent, or address fraud or security issues
4.3 Business Transfers
If the Company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
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5. YOUR CRM DATA
5.1 Data Ownership
You own all data stored within your MyCampaignEDGE CRM account, including contacts, donations, emails, and other constituent information (“Your CRM Data”).
5.2 Data Security
Your CRM Data is stored on encrypted servers. We implement industry-standard security measures to protect Your CRM Data, including:
– Encryption in transit (TLS/SSL)
– Encrypted database storage
– Access controls and authentication
– Regular security monitoring
5.3 Data Access
We do not access Your CRM Data except:
– When necessary to provide technical support at your request
– To maintain and improve Platform infrastructure
– When required by law
5.4 Data Portability
You may export Your CRM Data at any time using the Platform’s export features.
5.5 Data Deletion
Upon account termination, Your CRM Data will be retained for a limited period to allow for data export, after which it will be permanently deleted.
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6. THIRD-PARTY ANALYTICS
6.1 Our Analytics
We use analytics tools to understand how users interact with the Platform and to improve our services.
6.2 Your Analytics
If you choose to integrate third-party analytics services (such as Google Analytics) into your SiteEDGE website, those services are subject to their own privacy policies. You are responsible for providing appropriate disclosures to your website visitors regarding any analytics you implement.
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7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
– Keep you logged into your account
– Remember your preferences
– Analyze Platform usage
– Improve Platform performance
You can control cookies through your browser settings, but disabling cookies may affect Platform functionality.
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8. DATA RETENTION
We retain your personal information for as long as:
– Your account is active
– Needed to provide services to you
– Required for legitimate business purposes
– Required by law
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9. DATA SECURITY
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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10. YOUR RIGHTS AND CHOICES
10.1 Account Information
You may update or correct your account information at any time through your account settings.
10.2 Communication Preferences
You may opt out of promotional communications by following the unsubscribe instructions in those messages. You cannot opt out of administrative communications related to your account.
10.3 Data Access and Deletion
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to such requests within a reasonable timeframe.
10.4 Account Deletion
You may request deletion of your account by contacting support. Account deletion will result in permanent deletion of your account information and CRM data after a reasonable retention period.
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11. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: You may request information about the personal data we collect, use, and disclose.
Right to Delete: You may request deletion of your personal data, subject to certain exceptions.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, contact us using the information below.
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12. INTERNATIONAL USERS
The Platform is hosted in the United States (San Francisco, California). If you access the Platform from outside the United States, your information will be transferred to and processed in the United States. By using the Platform, you consent to this transfer.
For users in the European Economic Area (EEA) or United Kingdom, we process your data based on:
– Your consent
– Performance of our contract with you
– Our legitimate business interests
– Compliance with legal obligations
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13. CHILDREN’S PRIVACY
The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete that information promptly.
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14. POLITICAL CAMPAIGN AND NONPROFIT DATA
If you use the Platform for political campaigns or nonprofit organizations, you are responsible for:
– Complying with applicable privacy laws regarding your constituents’ and donors’ data
– Providing appropriate privacy notices to individuals whose data you collect
– Obtaining necessary consents for data collection and communications
– Complying with campaign finance disclosure requirements
The Company is not responsible for your compliance with privacy laws regarding data you collect through the Platform.
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15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the “Last Updated” date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated Privacy Policy.
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16. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us:
My Campaign Edge LLC
PO Box 131
Huston, ID 83630
Email: [email protected]
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By using MyCampaignEDGE, you acknowledge that you have read and understood this Privacy Policy.