MEMBER PORTAL — INCLUDED WITH EVERY PLAN
One Login for Donations,
Memberships, Invoices & More
A self-service portal where your contacts manage recurring gifts, pay pledges, renew memberships, edit directory listings, download receipts, and view their complete history — all with a passwordless magic link.
EVERYTHING IN ONE PORTAL
The “My Account” Page Your Contacts Actually Want
No other platform consolidates donations, recurring giving, pledges, memberships, invoices, directory listings, volunteer history, advocacy, and email history into a single self-service portal.
Donation History & Receipts
Complete giving history with campaign names. Download single-donation receipts or annual tax summaries as PDFs. Receipt download tracking.
Recurring Giving Management
Cancel, pause, resume, update amount, and update payment method — all self-service via Stripe. No phone calls to your office needed.
Membership & Renewal
View membership status, renew online, upgrade or downgrade levels, view history, and download membership certificates as PDFs.
Pledge Payments
Contacts pay pledges directly from the portal via Stripe. Remaining balance validated. Auto-fulfills when paid in full. No competitor offers this.
Billing Portal
View invoices and payments, manage saved payment methods, see upcoming charges, and add new cards — all tied to BillingEDGE.
Directory Self-Edit
Members update their own directory listing — contact info, business hours, social links, photos, certifications, and services offered.
HISTORY & PREFERENCES
Every Module, One Portal
The portal dynamically shows only the tabs where a contact has actual data. A donor sees donations. A member sees memberships. A volunteer sees hours. No empty tabs, no confusion.
Volunteer History
Signup history with opportunity details, total hours logged, skills with proficiency levels, and volunteer status.
Advocacy & Email History
Advocacy actions taken and emails sent. Email campaigns received with open and click timestamps. Journey enrollment and progress.
Benefits ROI
“Your membership ROI this year” — shows dollar value of benefits received vs. dues paid. A retention tool no competitor has built into their portal.
Passwordless Login
Magic-link login via email. No passwords to create, remember, or reset. Single-use tokens with 30-minute expiry and 30-day sessions.
Communication Preferences
Email and mail opt-out toggles. Subscribe or unsubscribe from public email lists. Custom communication preferences.
Dynamic Navigation
The portal checks 11 data areas and only shows tabs where the contact has records. No empty tabs, no confusion, no clutter.
HOW WE COMPARE
MCE Member Portal vs. The Competition
Other platforms give you a basic profile page. We give your contacts a complete self-service hub across every module.
| Feature | MCE Portal | Wild Apricot | Neon CRM | ChamberMaster |
|---|---|---|---|---|
| Passwordless login (magic link) | ✓ | ✕ | ✓ | ✕ |
| Profile self-edit | ✓ | ✓ | ✓ | ✓ |
| Donation history | ✓ | ✓ | ✓ | ✕ |
| Annual tax receipt (PDF) | ✓ | ✕ | ✕ | ✕ |
| Cancel recurring donation | ✓ | ✕ | ✓ | ✕ |
| Pause / resume recurring | ✓ | ✕ | ✕ | ✕ |
| Update recurring amount | ✓ | ✕ | ✕ | ✕ |
| Update payment method | ✓ | ✕ | ✓ | ✕ |
| Online pledge payments | ✓ | ✕ | ✕ | ✕ |
| Membership renewal | ✓ | ✓ | ✓ | ✓ |
| Level upgrade / downgrade | ✓ | ✕ | ✕ | ✕ |
| Membership certificate (PDF) | ✓ | ✕ | ✕ | ✕ |
| Directory listing self-edit | ✓ | ✕ | ✕ | ✓ |
| Benefits ROI widget | ✓ | ✕ | ✕ | ✕ |
| Billing portal (invoices) | ✓ | ✕ | ✕ | ✕ |
| Volunteer history | ✓ | ✕ | ✕ | ✕ |
| Advocacy history | ✓ | ✕ | ✕ | ✕ |
| Email campaign history | ✓ | ✕ | ✕ | ✕ |
| Dynamic nav (data-based) | ✓ | ✕ | ✕ | ✕ |
| Communication preferences | ✓ | ✓ | ✓ | ✕ |
Give Your Contacts a Portal They’ll Love
Donations, recurring giving, pledges, memberships, invoices, directory, volunteer history, and more — one passwordless login, included with every plan.