SMSEDGE ADD-ON
Text Messaging.
Built Into Your CRM.
Mass campaigns, 1-to-1 conversations, keyword opt-in, drip sequences, AI compose, link tracking, and full 10DLC compliance — all connected to your contact data.
WHY SMSEDGE
Texting That Lives in Your CRM
No separate platform. No syncing contacts. Send texts directly from the CRM where your contacts already live.
Bulk Campaigns
Send mass text campaigns with audience segmentation, scheduling, merge tag personalization, link tracking, and real-time delivery analytics.
1-to-1 Conversations
Real-time conversation inbox for two-way texting. Threaded views, unread badges, contact name resolution, and AI-powered reply suggestions.
Keyword Opt-In
“Text JOIN to [number]” — contacts text a keyword to opt in, get an auto-reply, and are added to segments automatically. QR codes included.
AI Message Assist
AI composes messages from a prompt, shortens or lengthens drafts, adjusts tone, and suggests contextual replies in the inbox.
Drip Sequences
Automated SMS sequences with timed delays. Welcome series, event reminders, follow-ups — simpler than the full Journey builder.
Full 10DLC Compliance
Guided 10DLC registration wizard, AI-generated compliance pages, and agency shared campaigns — all handled inside the CRM.
TWO WAYS TO SEND
Choose How You Send
Use our managed infrastructure with tiered credit plans, or share an agency’s approved 10DLC campaign with client organizations.
Managed Mode
We handle everything. Send through our managed Twilio infrastructure with tiered credit plans. 1 credit per SMS, 3 per MMS. Phone numbers provisioned and managed for you.
Agency Shared Campaign
Agencies share their approved 10DLC campaign with clients. Clients skip registration entirely — own phone number, agency’s pre-approved compliance.
MESSAGING
Campaigns, Conversations, and Analytics
Send individual messages or mass campaigns with segment targeting, scheduling, merge tag personalization, and click-through tracking on every link.
Bulk Campaigns
Segment-based targeting with include and exclude filters. Recipient preview with count and credit cost estimation before sending.
Conversation Inbox
Threaded two-way conversations organized by contact. Unread badges, search/filter, and inline reply — all with CRM contact name resolution.
Link Tracking & Click Analytics
URLs are automatically shortened and tracked. Campaign analytics show click-through rate alongside delivery stats. Toggle off per org if needed.
GROW & AUTOMATE
Build Your List. Automate Follow-Ups.
Keyword opt-in campaigns, QR codes for print materials, drip sequences, AI-powered message composition, and automated reply suggestions.
Keyword Opt-In Campaigns
“Text JOIN to [number]” — contacts text a keyword to opt in, receive an auto-reply, and are added to segments. Optional double opt-in. Shareable snippets for flyers and social.
QR Codes & Signup Forms
Generate QR codes that link to a signup form or pre-fill the native SMS app with your keyword. Download as PNG for print. SMS subscribe forms with built-in consent language.
Drip Sequences
Automated time-delayed SMS sequences. Welcome series, event reminders, follow-ups. Trigger on keyword opt-in, segment add, or manual enrollment.
AI Message Compose
Describe what you want and AI writes the message. Quick actions to shorten, lengthen, make formal, or make casual. Works in campaigns, individual sends, and templates.
AI Reply Suggestions
In the conversation inbox, AI reads the thread and suggests 2–3 contextual replies. Click to populate, edit if needed, and send. Faster two-way texting.
Journey Automation
Add “Send SMS” steps to any CRM journey. Trigger texts on donations, event registrations, form submissions, memberships, and more.
10DLC COMPLIANCE
We Handle the Hard Part
10DLC registration is mandatory for business texting in the US. Our guided wizard walks you through it step by step — and AI generates your compliance pages for you.
7-Step Registration Wizard
Business info, compliance verification, campaign details, phone number provisioning, and Twilio submission — all guided with automatic status monitoring.
AI Policy Page Generators
AI generates compliant SMS Terms and Privacy Policy pages. Enhance mode fills gaps in existing documents. 32-rule compliance rubric from Twilio docs and CTIA guidelines.
Agency Shared Campaigns
Agencies share their approved 10DLC campaign with client organizations. Clients skip registration entirely — 3-step flow, own phone number, instant activation.
COMPLIANCE & PROTECTION
Built-in Safeguards
Automatic opt-out handling, content compliance scanning, rate limiting, and delivery status tracking keep you compliant and your sender reputation clean.
Automatic Opt-Out
STOP replies are automatically detected and added to the opt-out list. HELP replies get an automated response. Manual management available.
Content Scanning
Every outbound message is checked against compliance rules before sending. Flagged messages are blocked and logged with spam score and reason.
Delivery Tracking
Real-time delivery status via Twilio webhooks — queued, sent, delivered, failed, or undelivered with error codes for troubleshooting.
SIMPLE PRICING
$99 one-time setup
Covers 10DLC brand registration, campaign approval, phone number provisioning, and compliance page setup.
$29
500 credits/mo
$49
1,000 credits/mo
$79
2,500 credits/mo
$129
5,000 credits/mo
1 credit = 1 SMS segment · 3 credits = 1 MMS · Higher tiers available up to 50,000 credits
HOW WE COMPARE
SMSEDGE vs. The Competition
Other SMS platforms charge monthly fees on top of per-message costs and require you to sync contacts from a separate CRM. SMSEDGE is built in.
| Feature | SMSEDGE | SimpleTexting | EZ Texting | SlickText |
|---|---|---|---|---|
| Built-in CRM (no sync needed) | ✓ | ✕ | ✕ | ✕ |
| Bulk SMS & MMS campaigns | ✓ | ✓ | ✓ | ✓ |
| Two-way conversation inbox | ✓ | ✓ | ✓ | ✓ |
| Keyword opt-in campaigns | ✓ | ✓ | ✓ | ✓ |
| Link tracking & click analytics | ✓ | ✓ | ✓ | ✓ |
| Drip sequences / autoresponders | ✓ | ✓ | Premium only | ✓ |
| AI message compose | ✓ | ✕ | ✓ | ✕ |
| AI reply suggestions (inbox) | ✓ | ✕ | ✓ | ✕ |
| AI-generated compliance pages | ✓ | ✕ | ✕ | ✕ |
| QR code generator | ✓ | ✕ | ✓ | ✓ |
| SMS signup forms | ✓ | ✓ | ✓ | ✓ |
| Segment-based targeting | ✓ | ✓ | ✓ | ✓ |
| Agency shared 10DLC campaign | ✓ | ✕ | ✕ | ✕ |
| Content compliance scanning | ✓ | ✕ | ✕ | ✕ |
| Donation & event triggers | ✓ | ✕ | ✕ | ✕ |
| Merge tag personalization | ✓ | ✓ | Limited | ✓ |
| No monthly platform fee | ✓ | ✕ | ✕ | ✕ |
| Starting price | $29/mo | $29/mo | $25/mo | $29/mo |
Ready to Start Texting?
Mass campaigns, keyword opt-in, drip sequences, AI compose, link tracking, and full 10DLC compliance — all connected to your CRM.